19 May 2024 08:18 AM
I'm going on holiday soon. Do I need to tell sky to add this £2 passport thing so I can use my day plan?
19 May 2024 08:34 AM - last edited: 19 May 2024 08:38 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ally14 no you dont need to tell sky. Just make sure roaming is turned on in your phone settings and you have set a spend cap . As soon as you send a text, make a call or use some data it kicks in. Be aware it's only in certain countries that it works, if you are in a rest of the world country then the charges are much higher.
19 May 2024 08:34 AM - last edited: 19 May 2024 08:38 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @Ally14 no you dont need to tell sky. Just make sure roaming is turned on in your phone settings and you have set a spend cap . As soon as you send a text, make a call or use some data it kicks in. Be aware it's only in certain countries that it works, if you are in a rest of the world country then the charges are much higher.
19 May 2024 09:05 AM
Posted by a Superuser, not a Sky employee. Find out more
For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below.
The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.
Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates
19 May 2024 09:21 AM
Yeah it's the Netherlands I'm going to. So if it costs £2 a day why do I need to put a cap on my spend? If I can use all my piggy bank?
19 May 2024 09:40 AM
Posted by a Superuser, not a Sky employee. Find out moreIf you don't set a spend cap @Ally14 we have been informed by Sky that roaming may not work. If you plan on using it for 5 days then set the spend cap at a minimum of £10 etc.
21 Aug 2024 05:24 AM
Sky mobile is the absolute worst abroad. I will be leaving before my holiday in sept.
21 Aug 2024 08:14 AM
Posted by a Superuser, not a Sky employee. Find out more
@South wrote:Sky mobile is the absolute worst abroad. I will be leaving before my holiday in sept.
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