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Discussion topic: Using sky mobile overseas

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This message was authored by Ally14 This message was authored by: Ally14

Using sky mobile overseas

I'm going on holiday soon. Do I need to tell sky to add this £2 passport thing so I can use my day plan? 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Using sky mobile overseas

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ally14  no you dont need to tell sky. Just make sure roaming is turned on in your phone settings and you have set a spend cap . As soon as you send a text, make a call or use some data it kicks in. Be aware it's only in certain countries that it works, if you are in a rest of the world country then the charges are much higher. 





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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Using sky mobile overseas

Posted by a Superuser, not a Sky employee. Find out more

Hi @Ally14  no you dont need to tell sky. Just make sure roaming is turned on in your phone settings and you have set a spend cap . As soon as you send a text, make a call or use some data it kicks in. Be aware it's only in certain countries that it works, if you are in a rest of the world country then the charges are much higher. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Using sky mobile overseas

Posted by a Superuser, not a Sky employee. Find out more

@Ally14 

 

For reference, £2 per day roaming only applies to the EU/EEA plus the countries listed in bold below. 

 

The vast majority of global destinations are 'rest of world' rate and consequently extremely expensive.

 

Aruba (Netherlands Antilles)
Austria
Australia
Azores
Belgium
Bonaire (Netherlands Antilles)
Bulgaria
Canada
Canary Islands (Spain)
Christmas Islands (Australia)
Cocos Islands (Australia)
Croatia
Curacao (Netherlands Antilles)
Cyprus (Incl. Northern Cyprus)
Czech Republic
Denmark
Estonia
Finland
France
French Guiana (French West Indies)
Germany
Gibraltar (UK)
Greece
Guadeloupe (French West Indies)
Hungary
Iceland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Madeira (Spain)
Malta
Martinique (French West Indies)
Mayotte (French Territories in the Indian Ocean)
Netherlands
New Zealand
Norway
Poland
Portugal
Reunion (French Territories in the Indian Ocean)
Romania
Saba (Netherlands Antilles)
Sint Eustatius (Netherlands Antilles)
Sint Maarten (Netherlands Antilles)
Slovakia
Slovenia
South Africa
Spain
St Barthelemy (French West Indies)
St Martin (French West Indies)
Sweden
Switzerland
Turkey
USA
United Arab Emirates

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Ally14
Topic Author
This message was authored by Ally14 This message was authored by: Ally14

Re: Using sky mobile overseas

Yeah it's the Netherlands I'm going to.  So if it costs £2 a day why do I need to put a cap on my spend?  If I can use all my piggy bank? 

This message was authored by 63johnw This message was authored by: 63johnw

Re: Using sky mobile overseas

Posted by a Superuser, not a Sky employee. Find out more

If you don't set a spend cap @Ally14  we have been informed by Sky that roaming may not work. If you plan on using it for 5 days then set the spend cap at a minimum of £10 etc.  





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If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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