Discussion topic: Upgrading

This message was authored by: Mijulie · ‎26 Sep 2023

When I upgrade do I keep my unused data?

This message was authored by: 63johnw · ‎26 Sep 2023

Hi @Mijulie yes as long as you keep your account open you keep your data. It does expire 3 years after it was saved if not used before then.

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This message was authored by: PandJ2020 · ‎26 Sep 2023

@Mijulie wrote:
When I upgrade do I keep my unused data?

Upgrade what?

Your SIM has data allocated to it - this doesn't change when changing the phone. (And your piggybank remains on your account)

I am just another Sky customer and my views are my own

This message was authored by: Mijulie · ‎27 Sep 2023

Sorry, my mobile phone 😀

This message was authored by: caesarome · ‎27 Sep 2023

All you need to do is to upgrade your phone and put the sim in your new phone once you have got it.

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Discussion topic: Upgrading

Upgrading

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