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Discussion topic: Upgrading my Sky Mobile

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This message was authored by Stanmore10 This message was authored by: Stanmore10

Upgrading my Sky Mobile

Hi,

Im upgrading my Sky mobile, keeping my exsisting phone and upgrading to a new model.

I would also like to update my data plan as there are better options available.

If i order the new phone and data plan via the website, i will recieve my new phone and new sim card.

 

My questions are:

How to i cancel my old data plan or is this done automatically? (if i have to call someone what is the number)

How do i keep my number or is this done automatically?

 

The details dont seem to be clear for someone who has finsihed there terms and wanting to change.

 

Mnay Thanks 

 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Upgrading my Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

To cancel a sim the free number to call Sky on is just 150. If you do cancel it the number will be lost as a new sim will come with a new number. You can't actually transfer a number from one Sky sim to another Sky sim. The only way around this would be to transfer it to a PAYG network then transfer it back to the new Sky sim.

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