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This discussion topic has been answered Discussion topic: Upgrading - does the remaining get added to next or paid straight away?

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Message posted on ‎22 Jan 2025 08:11 PM

Upgrading - does the remaining get added to next or paid straight away?

I'm going to do my upgrade now - the remaining balance I'm going to pay and keep my old phone.

My question is; does the remaining amount have to be paid straight away once the upgrade has been processed or does it get added to the next bill? 
TIA 

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This message was authored by: 63johnw Answer

Message posted on ‎22 Jan 2025 08:13 PM

Re: Upgrading - does the remaining get added to next or paid straight away?

Posted by a Superuser, not a Sky employee. Find out more

Hi @LaurenEvelyn  its added to your next bill. 

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This message was authored by: 63johnw Answer

Message posted on ‎22 Jan 2025 08:13 PM

Re: Upgrading - does the remaining get added to next or paid straight away?

Posted by a Superuser, not a Sky employee. Find out more

Hi @LaurenEvelyn  its added to your next bill. 

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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Message posted on ‎22 Jan 2025 08:13 PM

Re: Upgrading - does the remaining get added to next or paid straight away?

Posted by a Superuser, not a Sky employee. Find out more

@LaurenEvelyn 

If you owe an amount against the device then it is added to your next available bill. So if your next bill is due to be paid in the next 14 days or less then it might not be added to that one but will be on the following bill.

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