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Discussion topic: Upgraded to iPhone 11 from iPhone 8 after following instructions and installed eSIM several times it

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This message was authored by Magstar This message was authored by: Magstar

Upgraded to iPhone 11 from iPhone 8 after following instructions and installed eSIM several times it

After upgrading from iPhone 8 to iPhone 11 and following instructions on uploading and activating eSIM it still does not work. This is day 2 and now none of my phones are working 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Upgraded to iPhone 11 from iPhone 8 after following instructions and installed eSIM several time

Posted by a Superuser, not a Sky employee. Find out more

Hi @Magstar  to try and get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: Upgraded to iPhone 11 from iPhone 8 after following instructions and installed eSIM several t...

Posted by a Sky employee

Thanks for escalating this. We’ve sent @Magstar an invite to chat.

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Upgraded to iPhone 11 from iPhone 8 after following instructions and installed eSIM several t...

Posted by a Sky employee

We are still looking to help you @Magstar. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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