0

Discussion topic: Upgrade

Reply
This message was authored by Philipcliffe23 This message was authored by: Philipcliffe23

Upgrade

My app is saying to upgrade but every time I try to talk to someone online the virtual assistant doesn't allow me to talk to anyone 

Reply

All Replies

This message was authored by caesarome This message was authored by: caesarome

Re: Upgrade

Posted by a Superuser, not a Sky employee. Find out more

You can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

 

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion