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Discussion topic: Upgrade to my mobile phone

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Avatar for David482
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This message was authored by: David482

Message posted on ‎04 Apr 2025 08:20 PM

Upgrade to my mobile phone

Upgrade my mobile phone 

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎04 Apr 2025 08:26 PM

Re: Upgrade to my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @David482  do you have a question ? Bear in mind this is a customer helps customer forum not sky CS. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎04 Apr 2025 08:26 PM

Re: Upgrade to my mobile phone

Posted by a Superuser, not a Sky employee. Find out more

@David482 

You can do it here (further down the page):

 

https://www.sky.com/help/articles/sky-mobile-upgrade

 

If you don't want a new sim then make sure you select the "I do not need a new plan/sim" option.

 

If you are struggling with this then give Sky a call on the free 150 number to do it.

 

If sending a phone back to Sky then make sure you get and keep proof of delivery.

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