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Discussion topic: Upgrade phones takes me over 5 devices

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Avatar for BoroRav
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This message was authored by: BoroRav

Message posted on ‎28 Nov 2025 06:09 PM

Upgrade phones takes me over 5 devices

We have 4 sky mobile devices. I am trying to swap 2 phones as Christmas presents for my children. I can only begin the swap for one as swapping the second takes us momentarily over 5 devices. I can't sent the swap back until the Christmas gift is given. But this means I'm unable to gift my other child's phone. 
is there a workaround?

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Avatar for 63johnw
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Superuser
This message was authored by: 63johnw

Message posted on ‎28 Nov 2025 06:19 PM

Re: Upgrade phones takes me over 5 devices

Posted by a Superuser, not a Sky employee. Find out more

Hi @BoroRav  the only possible way is to call sky to see if they can arrange the swap and help with the new order. Call on 150. 

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