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Discussion topic: Upgrade has came I agreed to swap the phone but am I allowed to keep old phone if I pay difference

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This message was authored by Sarah065 This message was authored by: Sarah065

Upgrade has came I agreed to swap the phone but am I allowed to keep old phone if I pay difference

Upgrade has came I agreed to swap the phone but am I allowed to keep old phone if I pay difference as box for return is ripped due to me opening it wrong.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Upgrade has came I agreed to swap the phone but am I allowed to keep old phone if I pay differen

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sarah065  if you decide not to proceed with the swap you need to call sky on 150. The balance of what you owe will be added to your next bill. 

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