18 Sep 2024 08:41 PM
18 Sep 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Anonymous normally you don't get your full data allowance until after your first bill as it's pro ratered and you only get a certain amount of the monthly allowance so not sure if this applies to unlimited data plans but it may be confusing Skys systems ?
18 Sep 2024 09:06 PM
Posted by a Superuser, not a Sky employee. Find out moreThe unlimited plan is subject to a fair use policy. How much data have you used?
18 Sep 2024 09:23 PM
Hardly any , plan is 2 weeks old
18 Sep 2024 09:40 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Anonymous normally you don't get your full data allowance until after your first bill as it's pro ratered and you only get a certain amount of the monthly allowance so not sure if this applies to unlimited data plans but it may be confusing Skys systems ?
18 Sep 2024 09:44 PM
Have paid first bill , just seems strange ,I'm not only one it's happened to family member also on lengthy contract
18 Sep 2024 10:02 PM
Posted by a Superuser, not a Sky employee. Find out moreWhat date did you activate your sim and what date is the billing date because the chances are as @63johnw has said you are not getting the full data allowance as what you get is based on the number of days before it resets which is the billing date.
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