Posted by a Superuser, not a Sky employee. Find out more
Hi @GeeF97 have you been abroad ? Have you entered any competitions or donated to charities ? What does the bill say the charges are for ? As customers we can't see your bill.
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I AM NOT A SKY EMPLOYEE
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Nope not been outside of my country, it says 20GB then £5.81, I'm taking that as I paid for 20GB but I get that within my contract anyway so very confused
Posted by a Superuser, not a Sky employee. Find out more
Have you changed your data package recently or have you just joined Sky mobile ?
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Neither, been with sky over a year & haven't changed my plan at all. I get 20gb data for £10 but for some reason on this months bill it's saying £20GB data £5.82 but on top of my £10 I pay every month
Posted by a Superuser, not a Sky employee. Find out more
What dates does the £5.82 part cover so is it the same as the £10 charge and what shows on next months bill ?
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