0

Discussion topic: Unblock my phone

Reply
This message was authored by Claire1905 This message was authored by: Claire1905

Unblock my phone

I lost my phone so had it blocked by sky I then found it soon after so unblocked it - I was told it would be fully functioning by 7am yesterday morning. I still cannot make calls so I can't phone customer services and the chat just lead me to here so

I am hoping someone can help.

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Unblock my phone

Posted by a Superuser, not a Sky employee. Find out more

@Claire1905  I'm afraid we are all customer shere so can't unblock your phone.  Did you also block your sim?  Have you ordered a replacement sim?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Claire1905
Topic Author
This message was authored by Claire1905 This message was authored by: Claire1905

Re: Unblock my phone

Oh thank you for letting me know - I didn't realize - they sent a replacement but said I didn't need it when I found my phone and unblocked it. Thank you for taking the time to help

This message was authored by GD1 This message was authored by: GD1

Re: Unblock my phone

Posted by a Superuser, not a Sky employee. Find out more

@Claire1905  You would need to activate the replacemant sim as it will have been stopped when the replacement was ordered.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion