Unable to use personal hotspot on skys Irish network

[fuzzybuddy]

As the description states, is this functionality turned off on purpose? The option for personal hotspot doesn't show in settings anymore and my shortcut is blanked out. 
if Sky IE doesn't allow personal hotspot I might have to change as I wasn't made aware of this when I joined and I use it a lot for work 

[fuzzybuddy · Accepted solution]

I've manually fixed my problem, just had to go into 'mobile service' then 'mobile date network' clear the network provided settings and type - mobile.sky in both mobile date and personal hotspot. Annoying but fixed now, will leave up for others to see and fix if having same issue

[IngridOC]

Thank you so much for this, works perfectly

[C0NN0]

Nice one, then sharing! 

[pdani67]

Same experience for me. Ported my number from Vodafone IE to Sky IE and lost the Personal Hotspot feature on my iPhone 12.

On the iPhone though, there is a message to contact the carrier to activate the feature on account. I did contacted the Sky Suppport --after several atempts to get a number to be able to call form Ireland (removed) then say "To pay my bill" and then be able to speack to someone (if within their schedule hours Mo-Fri 8am to 6pm) but to find out they have no clue of this issue as according to them is not a feature Sky or any othe rmobile carrier provider can "switch on"... 

ANyways, after that waste of time, googled "lost my personal hotspot on iphone" and after few articles found th eon ethat worked flawlessly: 

Go to settings > Mobile data network > in 'PERSONAL HOTSPOT SETTING' fill all the fields with any text. Here is what I did (but absolutely any other text works apparently):

1) APN: mobile.sky (actually after porting the number, the Personal Hotspot feature dissapeared completely from my Settings option so found anotheh rthread saying to fill in with @Mobile.sky" and actually this made the Hotspot feature re-apear on my Settings page in the iPhone - so I leave this on there..

2) username: skyphone (but any text should work) 

3) password: skyphone123 (but any text should work)

Your hotspot should work now.

You're welcome 🤗

Moderator note: Removed phone number.