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Discussion topic: Unable to set up mobile service on new iphone

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Larry9
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Unable to set up mobile service on new iphone

‎06 Jan 2025 05:15 PM

New iPhone 16 set up on transfer from old phone except Mobile Service. Message says old sim not compatible. Do I need to purchase an eSIM?

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caesarome
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Re: Unable to set up mobile service on new iphone

‎06 Jan 2025 05:17 PM

Posted by a Superuser, not a Sky employee. Find out more

@Larry9 

Is the phone and sim card both from Sky ?

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Larry9
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Re: Unable to set up mobile service on new iphone

‎06 Jan 2025 05:20 PM

phone and sim from Sky

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