Discussion topic: Unable to send text messages

This message was authored by: ADH1 · ‎13 Feb 2024

Hi,

I got a new sky sim contract last week. ported my number from another provider and my text messages are not working.

I have done a phone reset and updated the message centre number and still got the same issue.

This message was authored by: 63johnw · ‎13 Feb 2024

Hi @ADH1 this sometimes happens when a port hasn't completed properly. It normally sorts itself out but if it's been a while call sky on 150 to see if they can help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: ADH1 · ‎13 Feb 2024

Hi,

Thanks for the response. Its been 2 weeks. Called sky today been on the phone for over an hour and they were unable to help.

Discussion topic: Unable to send text messages

Unable to send text messages

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Re: Unable to send text messages

Re: Unable to send text messages

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