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Discussion topic: Unable to send text messages

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ADH1
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Unable to send text messages

‎13 Feb 2024 02:25 PM

Hi,

I got a new sky sim contract last week. ported my number from another provider and my text messages are not working.

I have done a phone reset and updated the message centre number and still got the same issue.

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63johnw
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Re: Unable to send text messages

‎13 Feb 2024 03:01 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @ADH1  this sometimes happens when a port hasn't completed properly. It normally sorts itself out but if it's been a while call sky on 150 to see if they can help. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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ADH1
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Re: Unable to send text messages

‎13 Feb 2024 03:06 PM

Hi,

Thanks for the response. Its been 2 weeks. Called sky today been on the phone for over an hour and they were unable to help.

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