Unable to ring out or receive calls

[Littleone1]

Not able to ring out tells me incorrect number but I can still text

[Babs5]

I cant phone out or people can't phone me I need my phone to be working 😒 

[harvey110]

Unable to make or receive calls, when people try to call it says this is the wrong number??? any time scales on when the issue will be fixed??

[Stevie62]

Just been able to make an outgoing call after it not working 

[Tracey140071970]

Since my sky update yesterday i have had no signal and cannot call out 

[Daniel0210]

@Tracey140071970 

Not sure what update you're referring to. There are issues with landline and mobile services which Sky are aware of and working on a fix. Please see the post marked as a temporary answer.

[Tracey140071970]

Thank you. I can't call or email them atm so appreciate your response 

[Daniel0210]

@Tracey140071970 

Sky don't use email for general communication so no point in you trying anyway. 

[fatgirl77]

I am unable to make or receive calls to my mobile.  No known issues showing and have tried hard reset on handset. 
I need this number active as I have no landline. 
Can anyone at sky advise a solution? 

[Daniel0210]

@fatgirl77 
There are issues with landline and mobile services which Sky are aware of and working on a fix. Please see the post marked as a temporary answer.

[MamaP1971]

Still can’t use my mobile for calls or texts and have no indication from sky that there is a problem! Any ideas how further to contact them for updates?

[Dk73]

Once again unable to receive or make phone calls, what's going on. This is becoming a weekly thing now....

[Daniel0210]

@Dk73 @MamaP1971 

Your posts have been moved into this main thread. Please see post 2 temporarily marked as the answer.m

[Katie83]

Mine isn't working and hasn't all day! When is this going to be fixed? 

[suedm]

I think, fingers crossed, mine might be ok now. Got one bar of signal and managed to make outgoing call.