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Discussion topic: Unable to ring out or receive calls

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Unable to ring out or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@Natalieh01 

Your issue sounds like it's unconnected to yesterday's problem. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by Pinkpaint This message was authored by: Pinkpaint

Re: Unable to ring out or receive calls

1000035578.jpg

 managed to find this out via my Sky account.....I'm north Leeds

This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Unable to ring out or receive calls

Posted by a Sky employee

Morning all,

 

Thank you for contributing to this thread, the issue we were experiencing yesterday with making and receiving calls from Sky Mobile has been resolved. We're sorry for the inconvenience this may have caused you.

 

If you are still having issues with your service, this will be unrelated to yesterday's fault, please create your own separate discussion topic on the Mobile board where other users would be more than happy to provide advice.

 

I'll be locking this thread as the issue is resolved. Thanks,

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Unable to ring out or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@Pinkpaint 

Similarly then, your issued isn't related to the outage yesterday morning. Remember Sky don't own or maintain any masts so you'll be relying on a third party repair. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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