0

Discussion topic: Unable to receive landline calls while on Sky Wifi Calling

Reply
This message was authored by: Cyndaren

Unable to receive landline calls while on Sky Wifi Calling

Hello

 

i have 2 Sky mobile sims in the household and both are unable to receive calls from landline numbers while connected to Sky WiFi Calling.

 

If i turn off wifi calling they receive landline calls as normal.

 

Both devices are iphones (14 pro max & 13) and are up to date.


Have restarted both devices with no change.

Have restarted home router with no change.

Have tested on another wifi network with no change.

 

any thoughts?

Reply

All Replies

This message was authored by: 63johnw

Re: Unable to receive landline calls while on Sky Wifi Calling

Posted by a Superuser, not a Sky employee. Find out more

Hi @Cyndaren all I can suggest is calling sky on 150 to see if there is anything showing on your account? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Reply