Discussion topic: Unable to link sky ID to mobile account

This message was authored by: danosoba · ‎29 Jul 2022

Can't link my Sky ID to mobile account. Says it's already linked even though I made the Sky ID yesterday

This message was authored by: caesarome · ‎29 Jul 2022

If it is already linked then either it is or you have linked it to an old ID you had in the past so could either of these happened ?

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This message was authored by: danosoba · ‎29 Jul 2022

It's currently linked to a different ID. Is there a way to unlink it from that one and link it to my new one ?

This message was authored by: caesarome · ‎29 Jul 2022

I think it is the accessibility team that you have to contact to unlink it:

https://www.sky.com/help/articles/contacting-sky-accessibility

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Discussion topic: Unable to link sky ID to mobile account

Unable to link sky ID to mobile account

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