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Discussion topic: Unable to find my wife's New mobile account

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This message was authored by: timv

Message posted on ‎21 Oct 2024 12:40 PM

Unable to find my wife's New mobile account

My wife has recently bought a new phone with sky Mobile but she has not recieved any corespondence althou she recieved the Phone.

When she ordered the phone she registered it with an incorrect email address.

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎21 Oct 2024 01:11 PM

Re: Unable to find my wife's New mobile account

Posted by a Superuser, not a Sky employee. Find out more

@timv 

Can she link her mobile account to a Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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