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Discussion topic: Unable to connect to hotspot dongle (tp-link)

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This message was authored by: DLH1

Message posted on ‎26 Oct 2024 10:17 PM

Unable to connect to hotspot dongle (tp-link)

Hi, bought a macbook and ordered the tp-link dongle with sim.  Activated sim on my sky account, laptop sees dongle and connects but no service. I have data on sim. Is there something else I need to do?  Thanks

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎26 Oct 2024 10:38 PM

Re: Unable to connect to hotspot dongle (tp-link)

Posted by a Superuser, not a Sky employee. Find out more

Hi @DLH1  you may need to access the TP link settings menu and manually input the APN. 

try these

 

Name: Sky Mobile Internet
APN: mobile.sky

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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This message was authored by: DLH1

Message posted on ‎26 Oct 2024 11:06 PM

Re: Unable to connect to hotspot dongle (tp-link)

Thanks @63johnw i download the app and followed your instructions,  all now up and running. 👍

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