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Discussion topic: Unable to activate new sim

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This message was authored by Imd123 This message was authored by: Imd123

Unable to activate new sim

There is a technical error when I try activate my new sim card. Is this a short term issue or has it been going on for a while?

 

Thanks

 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Unable to activate new sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Imd123  there does seem to be an issue. To get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by Lynn10 This message was authored by: Lynn10

Re: Unable to activate new sim

It's no letting me activate my replacement sim it keeps saying technical error??

This message was authored by Djam1 This message was authored by: Djam1

Re: Unable to activate new sim

I'm having this issue too.. been without an active connection for 4 days, just got my new sim and now can't activate it! Really frustrating

This message was authored by Addie15 This message was authored by: Addie15

Re: Unable to activate new sim

Posted by a Sky employee

Hi there! Thank you for escalating this. We have sent an invite to Imd123.

This message was authored by Addie15 This message was authored by: Addie15

Re: Unable to activate new sim

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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