Discussion topic: Unable to activate new sim

This message was authored by: Imd123 · ‎26 Sep 2023

There is a technical error when I try activate my new sim card. Is this a short term issue or has it been going on for a while?

Thanks

This message was authored by: 63johnw · ‎26 Sep 2023

Hi @Imd123 there does seem to be an issue. To get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Lynn10 · ‎26 Sep 2023

It's no letting me activate my replacement sim it keeps saying technical error??

This message was authored by: Djam1 · ‎26 Sep 2023

I'm having this issue too.. been without an active connection for 4 days, just got my new sim and now can't activate it! Really frustrating

This message was authored by: Addie15 · ‎27 Sep 2023

Hi there! Thank you for escalating this. We have sent an invite to Imd123.

This message was authored by: Addie15 · ‎29 Sep 2023

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Discussion topic: Unable to activate new sim

Unable to activate new sim

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