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Discussion topic: Unable to Sky ID to new phone to activate SIM

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This message was authored by MarieClareA This message was authored by: MarieClareA

Unable to Sky ID to new phone to activate SIM

I received my new phone today. I'm getting all sorts of errors messages when I try to link my SKY ID. This is very frustrating and annoying. Can anyone help please? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to Sky ID to new phone to activate SIM

Posted by a Superuser, not a Sky employee. Find out more

@MarieClareA 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.

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