Discussion topic: URGENT sky mobile abroad not working

This message was authored by: Sue+Gowing · ‎23 Jun 2022

Good morning

My daughter's phone & she is abroad in Spain. I rang you & have organised to pay £2 per day (capped at £16 as she is abroad for 8 days). She was in Spain yesterday & her phone worked fine but today she can't use her data. Please can you help. I advised you that the 8 days ran from 22 June to 29 June inclusive.

Thank you

This message was authored by: caesarome · ‎23 Jun 2022

You are talking to Sky customers only on here.

Have you gone through this for your daughter:

https://www.sky.com/help/diagnostics/sky-mobile-roaming/roaming-problems

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Amberwalker · ‎13 Aug 2022

did you manage to sort it out same thing is happening to me right now.

Discussion topic: URGENT sky mobile abroad not working

URGENT sky mobile abroad not working

All Replies

Re: URGENT sky mobile abroad not working

Re: URGENT sky mobile abroad not working

Was this discussion not helpful?

Search Sky Community

Start a new discussion