Discussion topic: Trying to upgrade my phone but I am restricted services?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 10 Aug 2025 08:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Trying to upgrade my phone but I am restricted services?
Trying to upgrade my phone but I am restricted services?
It's upgrade time for me but I am being redirected to a page that says I am on restricted services.
Does anyone know what this means?
12 years a sky customer, no outstanding bills...... I am at a loss
Thanks
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 10 Aug 2025 08:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Trying to upgrade my phone but I am restricted services?
You will have to contact Sky about this so under “Need more help” should be the number to use:
Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.
Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.
You can also contact Sky via social media:
https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page