11 Oct 2023 04:34 PM
Keep getting rejected for an upgrade I've never missed a payment an my credit is better than ever
11 Oct 2023 04:37 PM
Posted by a Superuser, not a Sky employee. Find out moreUs customers can't say why you are failing the check so this is something you will need to investigate.
You could sign up on a free months trial at somewhere like Experian which will give you access to your credit record. If you do this remember to cancel before the free month finishes.
Make sire all the details are correct like your address and that there are no spelling mistakes.
No problem. Browse or search to find help, or start a new discussion on Community.
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