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Discussion topic: Trying to swap to sky mobile

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This message was authored by: Jammie1

Trying to swap to sky mobile

So, I'm trying to get a phone contract for sky, and everytime I try to purchase the contract I want, everything's working until it comes to me signing in, then it says a technical error. I honestly have no clue what I'm doing. I downloaded the app, I click the plan i want, and boom, technical error. But if im signed out its working fine? 

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This message was authored by: caesarome

Re: Trying to swap to sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@Jammie1 

The only way you will be able to get an order placed is by calling Sky so under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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This message was authored by: Jammie1

Re: Trying to swap to sky mobile

I remember when I was digging through the website there was an option to talk to them online, but if I did would it just be bots or real people?

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