Trying to pay off an accessory agreement

[ashley1980]

I'm trying to clear the balance on an accessory agreement but every time I do I get that annoying error message saying it's not me it's sky.  All I want to do is pay it off 

[63johnw]

Hi @ashley1980  its normally better to phone sky to do this as sometimes the payment has ended up as credit on your account rather than finishing a contract. You can call sky on 150 from a sky sim.