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Discussion topic: Trying to order a phone but keep getting restrictions on account even though account paid

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This message was authored by: Scottyt213

Message posted on ‎04 Dec 2025 06:49 PM

Trying to order a phone but keep getting restrictions on account even though account paid

I tried ordering a ohone but keep getting a restriction on your services message even though there is no issue with my account

 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎04 Dec 2025 07:09 PM

Re: Trying to order a phone but keep getting restrictions on account even though account paid

Posted by a Superuser, not a Sky employee. Find out more

Hi @Scottyt213  your only option is to call sky for help with this. 

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