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Discussion topic: Trying to buy a ipad it says my account is blocked

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This message was authored by colinkilford This message was authored by: colinkilford

Trying to buy a ipad it says my account is blocked

I tried to get an ipad from yourselves it says my account is blocked due to recent activity 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Trying to buy a ipad it says my account is blocked

Posted by a Superuser, not a Sky employee. Find out more

@colinkilford wrote:

it says my account is blocked due to recent activity 


@colinkilford 
You’re not talking to Sky Customer Services. This is a customer based forum where customers try to help other customers. We won't know what recent activity they are referring to. Give Sky a call for an explanation and the agent can try to place the order for you.,


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Trying to buy a ipad it says my account is blocked

Posted by a Superuser, not a Sky employee. Find out more

As you are only chatting to other customers on here as this is a community where we help each other I would suggest calling Sky to see if they can place this order for you.

 

150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home

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