Discussion topic: Trying to activate replacement sim - but the new process sends a code via text to my mobile number

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Going round in circels trying to activate my replacement sim.

Sky wants to text a code to me as part of the process - but obviously I cannot receive that text as i am trying to activate the sim!!

Can anyone help!

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Hi @Provatechavez82 i have seen other customers get the code via email, you could try asking sky if they do do this ?

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Hi - thanks for that - I was going to try ringing in the morning so will ask. Thank you!

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