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Transferred number from old provider, whatsapp works but message/calls doesn't

Runner
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Transferred number from old provider, whatsapp works but message/calls doesn't

Hello,

 

I hope you can help. I transferred my old number from my old provider and know that this happened as people have texted me since on my old number. Whatsapp has also transferred to my new phone using my old number. 

 

I've noticed however that under iMessage and FaceTime number, the number listed is the number that was sent with my new phone, not my old transferred number.  Also when I click "iPhone 7" under settings, it displays the number sent with the phone, and not my old transferred number. 

 

Can anyone shed some light?

 

Thanks.

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Oracle
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Re: Transferred number from old provider, whatsapp works but message/calls doesn't


@jenithom92 wrote:

Also when I click "iPhone 7" under settings, it displays the number sent with the phone, and not my old transferred number. 


Can you not change this yourself and update it to your old number.

 

If not I found these by Googling might be worth a try:

 

Go to Settings > Messages and turn off iMessage.

Go to Settings > FaceTime and turn it off.

Turn phone off.

Turn phone on.

Go back to Settings and turn iMessage and FaceTime back on.

Go back to Settings > Phone and the correct number should now be displayed.

 

Go to settings down to second phone icon click on that then at the top of page my number

Change phone number to what it should be .

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