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Discussion topic: Transfer to sky mobile but cannot make calls to landlines

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This message was authored by: Irritatedskymob

Transfer to sky mobile but cannot make calls to landlines

Hi, I transferred 3 mobile phone accounts in our household to sky mobile using eSim.  Account on iphone now cannot ring landlines

 

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This message was authored by: 63johnw

Re: Transfer to sky mobile but cannot make calls to landlines

Posted by a Superuser, not a Sky employee. Find out more

Hi @Irritatedskymob  if this doesn't help then I would call sky and ask for a replacement physical sim, when it arrives activate it and use that or convert it to an esim if that's still what you want. 

https://www.sky.com/help/articles/esim-sky-mobile-fix-a-problem

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This message was authored by: Irritatedskymob

Re: Transfer to sky mobile but cannot make calls to landlines

Thank you for the reply,  any ideas where to find a contact number for Ireland, the 0800 numbers are not working

This message was authored by: PandJ2020

Re: Transfer to sky mobile but cannot make calls to landlines

Posted by a Superuser, not a Sky employee. Find out more

@Irritatedskymob wrote:

Thank you for the reply,  any ideas where to find a contact number for Ireland, the 0800 numbers are not working


Change the flag at the bottom right, an Irish number will appear.  (0800 is for UK)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: 63johnw

Re: Transfer to sky mobile but cannot make calls to landlines

Posted by a Superuser, not a Sky employee. Find out more

Does 150 from your other phones not work @Irritatedskymob  thats the CS number in UK but not sure about ROI ?

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I AM NOT A SKY EMPLOYEE

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I Wont Respond To Direct Messages So Ask Any Questions Here
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