Discussion topic: Transfer number

This message was authored by: ecbnpckumar · ‎06 Jan 2024

I have taken one of you plan and want to cancel the previous plane and transfer the number to new contract! I got the PAC code from you, but it's kept saying unable to process! Please look into it and correct your system error!

This message was authored by: SKY1992bf · ‎06 Jan 2024

@ecbnpckumar You can't transfer between sky sims if that's what you mean

you would have to transfer the number to another payg provider and then back to the correct sim

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This message was authored by: PandJ2020 · ‎06 Jan 2024

@ecbnpckumar wrote:
...and correct your system error!

Nope, it's user error. You cannot use a PAC code within a network. (They are to transfer between different networks)

As you want to keep your number then you have the following options:

1. Use your existing SIM (and cancel the new one, if within cooling off period)

2. Use your new SIM, transfer the old SIM out of the network and then back in again to the new SIM

3. Ask Sky if they are prepared to apply the offer to your old SIM

I am just another Sky customer and my views are my own

Discussion topic: Transfer number

Transfer number

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