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Discussion topic: Transfer my account

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This message was authored by Sharonog This message was authored by: Sharonog

Transfer my account

I phoned you some time ago to let you know that my husband had passed away. Our mobile account is in his name and I am still paying for both sim only accounts. I agreed to do this for a while so that I could monitor any calls on his phone, but no longer need this. Can I cancel his account and just continue with my mobile number. Thank you 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Transfer my account

Posted by a Superuser, not a Sky employee. Find out more

@Sharonog 

Sorry for your loss. You'll need to call Sky to arrange the cancellation of your late husband's number and changing the account to your name as we're customers here like yourself.

 

If you haven't seen it yet take a look at this link

https://www.sky.com/help/articles/deceased-sky-account-holder

 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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