01 Mar 2024 08:57 AM
I phoned you some time ago to let you know that my husband had passed away. Our mobile account is in his name and I am still paying for both sim only accounts. I agreed to do this for a while so that I could monitor any calls on his phone, but no longer need this. Can I cancel his account and just continue with my mobile number. Thank you
01 Mar 2024 09:10 AM - last edited: 01 Mar 2024 09:11 AM
Posted by a Superuser, not a Sky employee. Find out moreSorry for your loss. You'll need to call Sky to arrange the cancellation of your late husband's number and changing the account to your name as we're customers here like yourself.
If you haven't seen it yet take a look at this link
https://www.sky.com/help/articles/deceased-sky-account-holder
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