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Discussion topic: Transfer a device and sim to a new Sky ID

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This message was authored by: BeccaandSimon

Transfer a device and sim to a new Sky ID

Hi all, 

 

My husband and I are separating and we'd both like to contine our phone contracts with Sky. Is it possible to transfer his device and sim plan to his new sky ID?

 

Thank you

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This message was authored by: GD1

Re: Transfer a device and sim to a new Sky ID

Posted by a Superuser, not a Sky employee. Find out more

@BeccaandSimon  You can't transfer either to a different account.

 

You only option in regards to the sim  is to order one under a new account, Port out the number to another provider on PAYG and then port to new sim .

 

Porting can't be done from Sky sim to Sky sim.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: BeccaandSimon

Re: Transfer a device and sim to a new Sky ID

Thank you so much, we'll do that then 😊

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