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Discussion topic: Trade-In price less than the price offered yesterday!

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This message was authored by: Mother4Spirit

Trade-In price less than the price offered yesterday!

I looked at the My Swap option on the website yesterday and was given a price for my old phone which was equivalent to the amount left to pay on it, so I decided to go ahead and order a new phone.  Having put the order through for the new phone today, I went to the Trade-in section to arrange to hand in my old phone but have been offered £39 less for it today!  This leaves me less than enthusiastic about my new phone purchase.  How can I rectify this>. Thanks.

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This message was authored by: caesarome

Re: Trade-In price less than the price offered yesterday!

Posted by a Superuser, not a Sky employee. Find out more

@Mother4Spirit wrote:

I went to the Trade-in section to arrange to hand in my old phone but have been offered £39 less for it today!  This leaves me less than enthusiastic about my new phone purchase.  How can I rectify this>. Thanks.


The valuation is based on the questions you answered about it's condition so other calling Sky to cancel I'm not sure you can rectify this.

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