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This discussion topic has been answered Discussion topic: To maney charge for roaming 68 MB in morocco £147

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Message posted on ‎24 Apr 2025 06:38 PM

To maney charge for roaming 68 MB in morocco £147

Hi please big suprime for me todas i been in morocco i coste 68MB NO 1 GB  COSTE £147 PLEASE I WANT ARRANGE THIS PLEASE SOON 

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This message was authored by: Daniel0210 Answer

Message posted on ‎24 Apr 2025 06:42 PM

Re: To maney charge for roaming 68 MB in morocco £147

Posted by a Superuser, not a Sky employee. Find out more

@Iphone+11+pro+max 

Morocco is a Rest of the World location so isn't covered by the £2 per day roaming and as you've found out, the charges are very expensive 

 

£2,160 per GB (that is Two thousand one hundred and sixty pounds) 

£2.16 per minute Calls to local or UK mobile and landline numbers

£1.80 per minute to receive calls

£0.50 per text message to UK numbers and mobiles

£0.58 per mms picture message


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

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This message was authored by: Daniel0210 Answer

Message posted on ‎24 Apr 2025 06:42 PM

Re: To maney charge for roaming 68 MB in morocco £147

Posted by a Superuser, not a Sky employee. Find out more

@Iphone+11+pro+max 

Morocco is a Rest of the World location so isn't covered by the £2 per day roaming and as you've found out, the charges are very expensive 

 

£2,160 per GB (that is Two thousand one hundred and sixty pounds) 

£2.16 per minute Calls to local or UK mobile and landline numbers

£1.80 per minute to receive calls

£0.50 per text message to UK numbers and mobiles

£0.58 per mms picture message


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Message posted on ‎24 Apr 2025 06:53 PM

Re: To maney charge for roaming 68 MB in morocco £147

Posted by a Superuser, not a Sky employee. Find out more

£147 is the correct charge for 68MB of data in Morocco

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎24 Apr 2025 08:12 PM

Re: To maney charge for roaming 68 MB in morocco £147

Posted by a Superuser, not a Sky employee. Find out more

@Iphone+11+pro+max  I'm afraid you've incurred the fees as explained in previous posts, unfortunately Sky won't refund these charges as it is up to you to check roaming charges before you go anywhere outside the UK, all the charges are available for anyone to see on Sky's website.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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