Discussion topic: Three questions as a potential Sky Mobile customer
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Message posted on 25 Sep 2025 11:36 AM
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Three questions as a potential Sky Mobile customer
Hi,
Looking to get back on to a network that uses O2, but I have a few questions that I can't find defintive answers to elsewhere.
Does Sky Mobile support SMS delivery reports? (O2 doesn't other than the *0# workaround).
What about call waiting? Some say, yes; others, no.
Most HMD and Motorola phones are not shown on the website as being VoLTE compatible with Sky. I am currently using an old Nokia but looking to upgrade and need something that'll use 4G for calls. Will most new VoLTE capable devices work on this network?
Thanks in advance!
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Message posted on 25 Sep 2025 02:16 PM
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Re: Three questions as a potential Sky Mobile customer
Stay well clear.
Their customer service is abysmal.
There are serious issues with eSIM at the moment and they can't offer a solution.
Biggest mistake I ever made.
Message posted on 25 Sep 2025 02:38 PM - last edited: 25 Sep 2025 02:38 PM
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Re: Three questions as a potential Sky Mobile customer
@Jez18 wrote:Will most new VoLTE capable devices work on this network?
Sky do not 'guarantee' WiFi/4G calling unless you purchase the device from them.
https://www.sky.com/help/articles/4g-calling
https://www.sky.com/help/articles/wi-fi-calling
Message posted on 25 Sep 2025 11:34 PM
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Re: Three questions as a potential Sky Mobile customer
Thanks for the warning! If you're thinking of Spusu, (EE) I had major issues with them and had to transfer back to Lebara!
Message posted on 25 Sep 2025 11:35 PM
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Re: Three questions as a potential Sky Mobile customer
Thank you. I guess it's buyer beware with that, much the same with other networks despite them switching off 3G.
Any ideas about sms delivery reports and call waiting?
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