0

Discussion topic: The my sky app does not show my phone contract

Reply
This message was authored by Tony198 This message was authored by: Tony198

The my sky app does not show my phone contract

Having updated the app it no longer shows me the sky mobile contract 

anyone else with the same problem?

Reply

All Replies

This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: The my sky app does not show my phone contract

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by Addie15 This message was authored by: Addie15

Re: The my sky app does not show my phone contract

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

Tony198
Topic Author
This message was authored by Tony198 This message was authored by: Tony198

Re: The my sky app does not show my phone contract

I still have the problem. Haven't had time to contact you 

is there anything you can send me to sort the problem?

This message was authored by Greenfingers001 This message was authored by: Greenfingers001

Re: The my sky app does not show my phone contract

Posted by a Sky employee

Hi there @Tony198 , I’ve re-escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion