Discussion topic: The app isn’t letting me swap my device

This message was authored by: cozzya · ‎10 Sep 2024

I've had my phone for 2 years, so I am eligible to upgrade and swap my device. I have had an email saying I am able to do this. But when I go to do this on the app, it doesn't work. Can you assist?

This message was authored by: 63johnw · ‎10 Sep 2024

Hi @cozzya you will need to call sky on 150 for help with this, no one here can access your account to help with your swap/upgrade.

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Discussion topic: The app isn’t letting me swap my device

The app isn’t letting me swap my device

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