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Discussion topic: The Lottery app isn't working due to parental block.How's do I remove with no Mastercard or visa

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This message was authored by: Angela5504

The Lottery app isn't working due to parental block.How's do I remove with no Mastercard or visa

The National Lottery app has stopped working due to parental controls. I don't have a Mastercard or visa and wish to remove parental control from my mobile...and I'm well over 18 years old. I didn't request this control to be added.

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This message was authored by: 63johnw

Re: The Lottery app isn't working due to parental block.How's do I remove with no Mastercard or vis

Posted by a Superuser, not a Sky employee. Find out more

Hi @Angela5504  if you can't borrow one then the only other option is if you have a credit agreement with sky for a device then that can be used, call sky on 150 and they will do it. If you can't do either of these then unfortunately it can't be turned off. It switches on by default to protect children receiving new phones. 

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This message was authored by: caesarome

Re: The Lottery app isn't working due to parental block.How's do I remove with no Mastercard or vis

Posted by a Superuser, not a Sky employee. Find out more

@Angela5504 wrote:

The National Lottery app has stopped working due to parental controls.


Does it work if you connect to a Wifi connection instead ?

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