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Discussion topic: Text message problem

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This message was authored by saffron7 This message was authored by: saffron7

Text message problem

My phone a samsung flip 4 has stopped receiving OTP security codes when sent. I have removed the spam filters and tried updating then switching if on and off but no joy. Any ideas?
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This message was authored by Addie15 This message was authored by: Addie15

Re: Text message problem

Posted by a Sky employee

Hi there, saffron7. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Text message problem

Posted by a Sky employee

We are still looking to help you @saffron7 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Thanks

Lisa - Sky Tech Team Expert
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