Discussion topic: Telephone number not transferred across to new phone. Esim not transferred across

This message was authored by: JackReacher · ‎20 Apr 2024

Set up new iphone 15 and transferred data across from iphone 12 mini. Thats been successful. New mobile has everything from old phone but the number hasnt been transferred so cant call people. Old phone I can make calls. How do I fix this.

This message was authored by: caesarome · ‎20 Apr 2024

When did you give Sky your pac code and when did they say the number so transfer to your Sky sim. Note porting does not take place at the weekend.

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This message was authored by: PandJ2020 · ‎20 Apr 2024

@JackReacher wrote:
but the number hasnt been transferred so cant call people. Old phone I can make calls.

Have you moved the SIM from your old phone to new phone?

I am just another Sky customer and my views are my own

This message was authored by: JackReacher · ‎20 Apr 2024

Hi. Thank you for the reply. I have contacted Sky about this. The issue has been raised with the relevant team and the eSIM will be transferred to my new mobile.

Discussion topic: Telephone number not transferred across to new phone. Esim not transferred across

Telephone number not transferred across to new phone. Esim not transferred across

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