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Discussion topic: Technical issues

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This message was authored by Fergie3 This message was authored by: Fergie3

Technical issues

When I try to link my account to my sky it says whoops there has been a technical issue what do I do?


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Technical issues

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Fergie3 to chat.

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This message was authored by caesarome This message was authored by: caesarome

Re: Technical issues

Posted by a Superuser, not a Sky employee. Find out more

@Fergie3 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Technical issues

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Fergie3 to chat.

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