Discussion topic: Switched to sky from 02 no calls or texts, for over week

This message was authored by: reedc · ‎31 Mar 2024

We have switched to sky from 02 and not received any texts or calls since the PAC code was done, we are told there is an issue with mast, however my daughter is also on sky and has no issues, we have been unable to receive texts and calls since switching nearly 2 weeks ago and just getting told we will need to wait, any suggestions om how to sort this as we also use our phones for work verification codes and hospital appointments we are not receiving

This message was authored by: caesarome · ‎31 Mar 2024

Does the mast issue appear here for you:

https://www.sky.com/help/servicestatus/your-services/mobile

If not you could try ordering a replacement sim incase the one you have is faulty:

https://www.sky.com/help/articles/replacement-sim

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Discussion topic: Switched to sky from 02 no calls or texts, for over week

Switched to sky from 02 no calls or texts, for over week

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Re: Switched to sky from 02 no calls or texts, for over week

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