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Discussion topic: Switch off voicemail for security gate sim

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This message was authored by Mattsellors1 This message was authored by: Mattsellors1

Switch off voicemail for security gate sim

I have a SIM card in my security gate. The number did not have voicemail but that seems to have been switched on. This causes an issue with the operation of the gates. I need a way to switch off voicemail which doesn't involve sending texts from the sim number of phoning from it as the sim is locked in the gate control unit.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Switch off voicemail for security gate sim

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mattsellors1  you can't turn off voicemail but can stop people leaving messages if that will work. 

Voicemail can’t be switched off completely. But, to stop people leaving you voicemail messages, turn message recording mode off.

On your phone:

  1. Dial 759.
  2. Press 3.
  3. Press 5.
  4. Press 1.




If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
Mattsellors1
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This message was authored by Mattsellors1 This message was authored by: Mattsellors1

Re: Switch off voicemail for security gate sim

Hi John. Thanks but this wont work for me as I cannot dial from the gate control unit. 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Switch off voicemail for security gate sim

Posted by a Superuser, not a Sky employee. Find out more

I suspect the only solution will be to remove the SIM from the gate...  (Unless Sky can do this remotely but you'd have to call them)

I am just another Sky customer and my views are my own
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